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3/19/2010 Diesel and Gasoline Exhaust: How to Help Protect Your Business and Your Employees Diesel and gasoline exhaust can be hazardous to employees working in automotive service businesses. 3/4/2010 Good, Bad or Ugly, Customer Service is Your Key to Success or Failure  By Jim Walbolt Automotive-related issues continue to rank in the top ten of consumer complaints received by the Better Business Bureau. 2/11/2010 Car Owners Holding on to Vehicles Significantly Longer, at Least 50,000 Miles Longer, Says New Survey Consumers driving vehicles significantly longer may offer opportunities for increased engine rebuilding work. 2/3/2010 High Unemployment Affects Aftermarket Front-of-Store and Hard Parts Sales Differently In addition to the not-too-surprising finding that markets above and well above the national unemployment rate had lower overall sales than other markets, NPD found hard parts sales in these markets f... 2/1/2010 Selling Vintage Speed Can Help Business Until Business Gets Better  By Len Emanuelson If you own a small engine shop and are lucky enough to have survived the last year and a half, you’re probably rethinking your business model. 1/27/2010 The Way You Want It or The Way They Want It  By Jeff Stankard You need to ask your customers how and when they want information. And, once you receive their answers, you must be ready to respond. 1/20/2010 Winter Comes Every Year: Preventing Losses In Your Shop Seasons change every year, and yet people are surprised and suffer losses because of this predictable change. Every business should survey their property to determine what steps can be taken to preven... 1/12/2010 U.S. Light Vehicles Expected to Grow 10.2 Percent in 2010, According to Polk Polk's forecast for real GDP U.S. growth in 2010 is 2.9 percent. 1/2/2010 Question: What’s Working? Answer: You  By Dave Sutton Someone recently lamented to me that things aren’t really that good in the engine rebuilding business these days. Is this news to you? Of course it isn’t! We all know that there are ma... 12/23/2009 Herman Trend Alert: Health Care Reform  By Joyce Gioia-Herman Expect to see employers and others looking hard for non-traditional, yet effective ways to deliver health care smarter and less expensively. 12/17/2009 Pollution: Does it have to be a dirty word? Pollution sounds like such a dirty word, and can cost your business millions of dollars without good risk management and insurance coverage. 12/2/2009 Finding Your Break Even Point  By Darryl Padgett It can tell you how much revenue you need to generate each day, or each month to pay the bills. It can help you determine if you should purchase that new piece of equipment. It can tell you the very f... 11/24/2009 American Families Save $26 Billion Annually at Independent Repair Shops, Data Shows Right to Repair proponents say research demonstrates need for legislation. 11/18/2009 Turbocharging's Not Just A Lot of Hot Air  By Ed Sunkin In a recent study of U.S. consumers by Honeywell, more than half of those who plan to purchase a vehicle in the next two years believe fuel efficiency is more important than it was during their last v... 11/11/2009 J.D. Power Projects New Automotive Industry Breakeven Point to Decrease by More than 2 Million Units Approximately 180 new vehicle models will be introduced within the next three years, which will require a $100 billion investment, according to J.D. Power.

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