Steve Rinaldo, Author at Engine Builder Magazine
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Ensuring The Job’s Done Right, Steve Rinaldo

"Don’t blame me. It’s not my fault." How many timeshave you either heard or spoken those sentences when undertakingwork as either a service facility or automotive shop owner. Inmy more than 20 years associated with automobile manufacturerservice training, the question of how to ensure a job is donecorrectly, and whose responsibility it is to see