During a plantwide meeting in late February, company officials told 100 workers their jobs were eliminated. The company retained 20 employees for 30 to 60 days to handle the transition, said Greg Gordon, company president. Consolidated will retain 18 employees.
The company, founded in 1940 and one of the nation’s first Ford Motor Co. engine remanufacturers, will shift its business entirely to sales of vehicle powertrain products to 144 Ford and Lincoln Mercury dealers in Kansas, the western third of Missouri and the northwest corner of Arkansas.
The closing also includes warehouses in Dallas, Phoenix, Omaha, NE, St. Louis and Richmond, VA, most of which were leased space in customers’ plants.
The company hopes to sell plant operations, customers and its remaining inventory to other remanufacturers, said a company spokesman, but if the plant can’t be sold for its current purpose, officials plan to sell the machinery and put the building on the market.
Consolidated’s headquarters will remain at its location in Hutchinson while the company searches for a smaller building.
Dana Declares Bankruptcy, To Continue Operations While Restructuring
Unable to get more credit and fend off mounting debts, Dana Corp. filed for bankruptcy protection March 3, vowing to continue operating. The venerable Toledo, OH, firm has dealt with a series of financial problems in the last six months that ultimately led to the filing for protection from its creditors. Although the filing was not unexpected, it nevertheless was psychologically gut-wrenching to one of the nation’s largest independent automotive parts makers, reports the Toledo Blade.
Executives said the firm will continue with previously announced cutbacks, including selling three business units and reducing benefits. But left unsaid was whether more jobs would be lost. Dana filed Chapter 11 in U.S. Bankruptcy Court in New York City, listing assets of $7.9 billion and debts of $6.8 billion. The filing was made because of liquidity, or cash flow, problems. The 102-year-old firm recently told employees, and as word spread through Wall Street, its stock price plunged to 69 cents and trading was suspended as the New York Stock Exchange prepared to delist the shares.
Mike Burns, company chairman and chief executive, said in a statement: “The Chapter 11 process allows us to continue normal business operations while we restructure our debt and other obligations and enhance performance.” He added: “This is an extremely difficult but necessary and responsible decision that will provide us with the time and opportunity to strengthen our performance and achieve a sustained turnaround at Dana.”
So that it can operate during the bankruptcy, Dana obtained $1.45 billion in financing from Citigroup, Bank of America NA and JP Morgan Chase Bank NA. The filing covers Dana and 40 U.S. subsidiaries, but its leasing arm, Dana Commercial Credit, is not included.
Schenck Offers First Established Balancing Certification Program
Schenck Trebel Corporation has released its Balancing Seminar Schedule for 2006 which will include a new Balancing Certification Program for anyone either directly involved in the balancing process, who determines balancing criteria or oversees balancing procedures and practices.
The three-tiered program offers Level I – Balancing Operator Certification, Level II – Balancing Technician Certification, and Level III – Balancing Specialist Certification, and is the first established certification program that is available to the balancing industry.
The program is designed to provide a standard benchmark for excellence and productivity within a company, as well as individual recognition for technical skill and aptitude. It also offers a benefit to hiring companies who are serious about process control and reliability. “For the first time, companies have a standard to measure the depth of their balancing experience, and balancing personnel have an achievement goal to aspire to,” said Joe Alberto, Product Manager, Universal Balancing Systems. “It can also be a major selling point for companies being considered for balancing work.”
For more information call 1-800-873-2352, ext. 259, or visit the Schenck website at www.schenck-usa.com.
ELearning Grads Win All-Expenses Trip To 48th Annual Daytona 500
Four members of the Clevite Engine Builder Club who registered on Clevite’s eLearning Web site and completed the courses recently got to do what most fans and many top crew chiefs couldn’t: watch the Daytona 500 from inside Daytona International Speedway.
Winners received an all expense paid trip for two to the Daytona 500, including luxury accommodations at the Casa Monica Hotel, a welcome reception, dinner Saturday evening, an invitation to the Clevite VIP hospitality tent, a tour of the NASCAR NEXTEL Cup Series garage and tickets to the race. The winners included:
David Dickson, Dickson International, Gastonia, NC;
Randall Jacobs, Jacobs Brothers Racing, Allegany, NY;
Kevin Peterson, Peterson Racing Engines, San Marcos, CA; and
Henry McCown, Durbin Auto Parts, Prattville, AL.
Marine Diesel Engine Reman Industry Data Sought By EPA For Study
According to the Production Engine Remanufacturers Association (PERA) e-newsletter, the Research Triangle Institute has been contracted by the EPA to perform a characterization of the marine diesel engine industry and several industries related to it.
The engines in the scope of this regulation are marine diesel engines with the displacement per cylinder of 30 liters or less (These are often referred to as Category 1 and Category 2 marine diesel engines). The majority of these engines are marinized non-road diesel engines used in land-based applications ranging from skid steer loaders to earth-moving equipment. The Insitute is not looking for business-sensitive information, but rather seeks a general understanding of the processes and size of the industry. This information will allow EPA to better address industry concerns in their rulemaking
To participate, contact Alex V. Rogozhin, Associate Economist, Technology, Energy, and the Environment with the Research Triangle Institute at: (phone) 919-541-6335; (fax) 919-541-6683 or (email) [email protected].
Engine Installation Trends Show Shift to Less Displacement
Engine installations on 2005 model North American-built light vehicles for the U.S. market reflected a shift in demand to more affordable, and likely more fuel-efficient, vehicles in 2005. However, the shift in production was not as pronounced as the ’05 data first suggested.
Ward’s ’05 model survey revealed a total 14,348,353 light vehicles were built for the United States-2.9% more than the 13,944,573 ’04 models in the prior-year survey.
Evidence of a move to more affordable vehicles, as well as continued growth in the CUV (Compact Utility Vehicle) segment, was seen in the engine installations in the mid-range 3L-3.9L displacement, which hit a long-time high of 35.6%, placing it well ahead of ’04’s 30.9%.
The shift away from big engines mainly was the result of a sales decline of mid- and fullsize SUVs in conjunction with robust growth in the CUV segment.
Most large SUVs are equipped with eight-cylinder engines above 4L, as are many midsize SUVs. Most CUVs are sold with six-cylinder engines in the 3-3.9L range.
The trends, however, were somewhat skewed, especially the increased penetration in the 3-3.9L engines. An early start of ’05 production of DaimlerChrysler Corp.’s Chrysler Town & Country and Dodge Caravan minivans led to volume more than four times that of the ’04 versions. Both models offered only six-cylinder engines in the 3-3.9L range.
Looking at two-year averages to smooth out anomalies in model-year production runs, the data clearly showed a shift to mid-range engines, albeit not as dramatic:
Installation rates in the 3-3.9L range averaged 33.3% over the last two years, compared with an average 32.3% in ’02-’03. 2-year averages for the 4L-and-above segment declined only slightly, to 41.3% from 41.5%. 2-2.9L engines actually declined to 18.9% from 19.7%. The range up to 1.9L remained about even at 6.6%. Nevertheless, the shift to the 3-3.9L range likely will continue over the long run as automakers increase their CUV offerings.
Additionally, the ’06 model year could experience another downward skewed shift as General Motors Corp. ends production early of its ’06 large SUVs in favor of an accelerated start to the redesigned ’07 versions.
CFS and NWRA Merge to Form CVSN; First Annual Conference
to Be Held in April
The Council of Fleet Specialist (CFS) and The National Wheel and Rim Association (NWRA) have merged to form the Commercial Vehicle Solutions Network (CVSN). CVSN will represent independent distributors in the heavy-duty aftermarket business.
The new association will promote the use and distribution of heavy-duty aftermarket commercial vehicle parts and equipment and educate its members regarding the production, use, service, distribution and safety of those parts and equipment. CVSN will be an industry-wide forum for professional development, legislative awareness and business opportunities. CVSN will also offer its members the opportunity to network with their distributor peers across North America.
The members of both groups voted to approve the merger. All current members of both CFS and NWRA will be members of CVSN. All manufacturers that currently participate in CFS and NWRA will be affiliates of the new association.
The first CVSN Executive Conference will be April 1-4 in Louisville. The meeting will bring together heavy-duty’s top distributors, suppliers, marketing groups and industry solution providers. This inaugural meeting will be located at the all suite, newly remodeled Galt House hotel. CVSN has negotiated very attractive room rates, and the hotel is within walking distance of Louisville’s “4th Street Live!” entertainment district.
Industry Veteran Steve Handschuh to Lead Automotive Aftermarket Suppliers Association
Steve Handschuh, an automotive aftermarket industry veteran of more than 30 years, has been named executive director of the Automotive Aftermarket Suppliers Association (AASA) and vice president of the Motor & Equipment Manufacturers Association (MEMA), effective Feb. 25. AASA, a market segment association of MEMA, exclusively serves and represents North American aftermarket product manufacturers.
Handschuh will provide general oversight of all organizational management of AASA and aggressively represent AASA members on critical business issues by generating dialogue, education and action, which will help provide a stronger, unified voice for aftermarket suppliers.
Additionally, he will provide leadership, direction and administration for all aspects of AASA activities, and work closely with the AASA Board of Governors to maintain a strong focus on providing services and programs that address industry issues and offer members opportunities to advance their business.
“Steve is a highly-motivated and accomplished executive with a vast range of experience that will help take AASA to the next level,” said Bob McKenna, MEMA president and CEO. “He has had a distinguished career in the aftermarket and has experience in articulating a vision and building an energized team for advancing an organization’s mission. I believe his impressive track record will help position AASA as the strongest voice for the aftermarket supplier.”
Handschuh had been vice president of sales for Hughes Supply’s Maintenance, Repair and Operations (MRO) business. He was responsible for the MRO sales force of about 300 employees nationwide for Hughes, an Orlando, FL-based diversified wholesale distributor of materials, equipment and supplies primarily to the construction industry.
Prior to Hughes, Handschuh was senior vice president at AutoZone, where he was responsible for more than $700 million in sales through more than 3,500 stores. Prior to AutoZone, he worked for NAPA Auto Parts/Genuine Parts Co. for 18 years, including a stint as NAPA president from 1998-2004. Handschuh began his career at Mighty Auto Parts where he rose to the position of vice president of sales and marketing.
Cummins engines ready for 2007
Cummins will use cooled exhaust gas recirculation (EGR) technology and add exhaust aftertreatment with an integrated diesel particulate filter (DPF) and a crankcase ventilation system. This will be used on all its on-highway diesel engines for North America.
“Our 2007 field testing is well ahead of schedule. Tests have been jointly conducted with OEMs and end customers, so we are able to validate performance of the entire system in real-world conditions and duty cycles,” said Ed Pence, vice president and general manager of Cummins’ Heavy-Duty Engine Business.
The entire line features integrated electronic controls, with a single electronic control module that controls the engine and aftertreatment. All engines will use a sliding-nozzle variable geometry turbocharger (VGT), which features a new electric actuator for 2007 for fast response and precision airflow to the engine.
The DPF includes a diesel oxidation catalyst (DOC) to reduce particulate matter by 90 percent. According to Cummins, the DOC fully optimizes the regeneration capability of the particulate filter. The crankcase ventilation system uses a Fleetguard coalescing filter to capture crankcase emissions and return oil directly to the sump.
The company also announced that its medium-duty on-highway engines, the ISL, ISC and ISB, will use similar control technology to meet the 2007 emissions standards.
Jeff Weikert, Cummins 2007 MidRange program leader, said, “Our 2007 midrange and heavy-duty field test units have already completed over 2.5 million miles in field testing that encompasses all altitudes, temperatures and conditions, and over 20,000 abusive test cell hours. We believe customers will really like the increased performance of these engines.”
The ISB for 2007 will see displacement increase from 5.9 L to 6.7 L for more horsepower and torque and, more importantly. An automatic oil level sensor option eliminates the need for daily oil level checks. And, a new 18-quart oil pan option allows for standard oil drain intervals to be increased to 20,000 miles. The ISL and ISC both offer an optional compression brake.
Top horsepower/torque ratings for 2007 are: ISL 365/1250, ISC 330/1000 and ISB 325/750. Fuel consumption and maintenance intervals are unchanged.
Dave Bowman Leaves “Two Guys Garage” and Brenton Productions
Dave Bowman, co-star and producer of “Two Guys Garage,” has formed a new automotive television production division under Dave Bowman Enterprises.
Bowman, president of Dave Bowman Enterprises, announced the formation of Bowman Television Productions (BTP), a new division of DBE, specializing in automotive television production and postproduction. The BTP division marks a new venture in Bowman’s successful career in which he pioneered cable TV automotive programming and advertising, working with television advertisers to develop successful television media properties by integrating product into show content.
This has enabled small companies to experience television advertising to their targeted audience for the first time at low risk and cost. The new division will be headquartered here.
For fifteen years, Bowman pioneered automotive “how-to” television, beginning with
Bowman was President and co-owner of Brenton Productions where he co-produced and marketed automotive enthusiast programs for cable television. According to Bowman, he left Brenton Productions and “Two Guys Garage” to develop new and different automotive enthusiast and motorsports programming for cable television.
“Performance enthusiasts want more information on the latest in performance equipment and know-how. Consumers want more information about their second largest expenditure, the car, whether it is car care information or their next vehicle purchase,” Bowman points out. “The new division will develop unique programming aimed at a variety of enthusiasts and consumer market segments.”
Fed-Mogul Reports Smaller 4Q Loss
Automotive parts maker Federal-Mogul Corp., which has been under bankruptcy protection for years to resolve asbestos liabilities, recently reported a smaller loss for the fourth quarter but sales fell 4 percent.
The company had a loss of $204.4 million, or $2.29 per share, improving from the year-ago quarter’s loss of $270.4 million, or $3.07 per share. Sales fell to $1.49 billion from $1.55 billion.
Net sales for 2005 have increased year-over-year despite challenging market conditions,” Chief Executive Jose Maria Alapont said in a statement.
The CEO said industry challenges such as increased pension costs, raw material cost inflation and higher interest rates hurt the company’s financial performance.
For the full year, Fed-Mogul operated at a loss of $334.2 million, or $3.75 per share, compared with 2004’s loss of $334 million, or $3.83 per share. Annual sales increased nearly 2 percent to $6.29 billion from $6.17 billion.
Fed-Mogul filed for Chapter 11 in 2001 amid mounting asbestos liabilities.
Aftermarket Financial Symposium Registration Now Available
Registration for the 2006 Aftermarket Financial Symposium (AFS) is now available on the Automotive Aftermarket Industry Association (AAIA) Web site, www.aftermarket.org. Hosted by AAIA, the 2006 AFS is scheduled for Sept. 26-27, 2006 at the Hyatt Regency O’Hare in Chicago, IL.
The early-bird registration fee for AAIA members is $695 and $895 for non-member firms. Early-bird deadline is Aug. 25. To obtain the hotel discount rate of $165, contact the Hyatt Regency O’Hare at 800-233-1234 or 847-696-1234. Make sure to reference AAIA’s Aftermarket Financial Symposium when making your reservation.
AFS will feature a day and a half of top speakers and presenters who will address key financial issues and trends in mergers and acquisitions, accounting, fringe benefits, technology, risk management, research, bank financing and other related topics. This year’s symposium will also feature an enhanced table-top exhibit area and luncheon roundtable discussions.
AFS is geared toward CFOs, financial service providers, investment analysts, CPA firms and others with interests in the automotive aftermarket. For more information on AFS or to register, visit www.aftermarket.org, or contact Susan Medick, CFO, AAIA, at 301-654-6664 or e-mail [email protected].
Jason Jarrett Joins Team at Dale Jarrett Racing Adventure
Jason Jarrett has joined Dale Jarrett Racing Adventure at its new corporate headquarters in Newton, NC. Also, Troi Hayes, formerly the senior director of marketing at Talladega Superspeedway for International Speedway Corp. has joined the company as the senior vice president of marketing.
In addition to being the son of Nextel Cup champion Dale Jarrett, Jason Jarrett’s own racing career has been extensive from its beginnings in the World Karting Association to the Nextel Cup Series. He’s been racing since 1992 and has worked with a number of top sponsors during his career.
While this new role will not be centered on getting behind the wheel, Jason said he likes being presented with new challenges. “For me, one of the best parts of driving a racecar has always been giving people great experiences and lifetime memories,” he said.
The Dale Jarrett Racing Adventure provides people with an experience they will never forget by riding in or driving real Nextel Cup cars around NASCAR sanctioned tracks throughout the country. “Racing has been my life and I look forward to continuing my love for the sport by working with Dale Jarrett Racing Adventure and giving our customers that one-of-a-kind experience,” said Jarrett.
For more information on Dale Jarrett Racing Adventure, go to: www.racingadventure.com
B.C. Company Signed by Ford to Develop Hydrogen Power
A Vancouver, B.C., company has risen to the forefront of Ford’s plans to develop alternative fuel vehicles.
Westport Innovations Inc. and Ford Motor Company have announced a project to develop and demonstrate an advanced direct injection fuel system for vehicles powered by high-efficiency, high performance engines operating on pure hydrogen.
Dr. Michael Gallagher, Westport’s president and chief operating officer, said that the U.S. Department of Energy (DOE) would also be teaming with Westport and Ford on the further development of Westport’s hydrogen direct injection (H2DI) technology.
The two-year development program will be divided into two phases. Phase one will define advanced fuel system requirements including the design of fuel injectors. Phase two will incorporate the design and manufacture of new prototype fuel systems. The Government of Canada has contributed $250,000 during phase one.
Tap Emotions during National Car Care Month
Smart marketers know that consumers are paying for a feeling or an experience. That’s why a flower shop might use the slogan, “She’ll kiss you like never before” instead of “Rose special $29.99”. They’re tapping consumers’ emotions and turning it into dollars.
The same goes for the automotive service and repair industry. In its research the Car Care Council found that the motorists respond to three key words: safety, dependability and pride of ownership. Intangible? Yes, but it’s a successful marketing strategy.
National Car Care Month (April) and Fall Car Care Month (October) were created as springboards to help shops market while educating the public about the benefits of scheduled maintenance and properly performed repairs. In other words, it’s the perfect opportunity to tap emotions and sell the experiences of safety, dependability and pride of ownership.
Those unfamiliar with National Car Care Month can learn more by ordering a new, free DVD. It illustrates a vehicle check-up event, and includes other marketing resource materials. These include sample press releases, a guide to hosting successful car care clinics, camera-ready advertisements and more.
Find out more about National Car Care Month and the new DVD at www.carcare.org or call the Car Care Council at 240-333-1088.
Small Engine Manufacturers Support Use of Catalytic Converters
Letters to the U.S. Environmental Protection Agency (EPA) from Honda Motor Co., Kawasaki Motors Corp., Kohler Co. and Tecumseh Power Co., have stated support for an agency action that would add catalytic converters to engines for lawnmowers and other gardening equipment. Requiring converters on small engines would bring EPA standards in line with a more restrictive California state regulations promulgated by the California Air Resources Board (CARB).
The companies also stated in their correspondence that they believe that the addition of catalytic converters could be accomplished with little or no reduction in public safety. This assertion directly conflicts with the position of Briggs & Stratton Company, which was made public in January. The Wisconsin engine company maintains that contrary to EPA finings, its testing indicates smaller emissions reductions and higher engine temperatures that could cause fires. EPA has been prevented, by language inserted into an agency appropriations measure, from proposing emissions controls for small engines until a study is completed on the safety of those controls.
Jasper Uses Induction Heating In Gas Engine Assembly
Jasper Engines and Transmissions has said goodbye to the gas-fired furnace as part of the connecting rod/piston assembly process. In its place is an Ameritherm heat induction coil and RF power supply. The heating unit, coupled with an electronic timer, is used to assemble connecting rods with a more accurate control of the heat.
“It’s important we keep our heat to 400°F on the eye of the rod,” says JASPER Quality Technician Chuck Lynch. “That’s very hard to do with a gas-fired furnace, as temperatures can range from 275° F to as much as 500° F.”
A gas-fired furnace applies heat directly to the connecting rod. But with induction heating, the heat is actually produced within the rod itself by circulating electrical currents. The part never comes in contact with a flame. And since the heat is transferred to the rod by electromagnetic waves, there is no product contamination.
The basic components of the induction heating system are an RF power supply, a copper induction coil, and the material to be heated or treated. In this case, it’s a connecting rod.
The RF power supply sends alternating current (AC) through the coil, generating a magnetic field. When the connecting rod is placed in the coil and enters the magnetic field, circulating eddy currents are induced within the rod. The currents flow against the electrical resistivity of the metal, generating precise amounts of localized heat without any physical contact between the coil and the connecting rod.
The power supply is attached to a timing device set to 13 seconds. By using the timing device, JASPER knows exactly the amount of energy being induced into the eye of the connecting rod.
“We have seen a need for the heat induction device for problematic engines,” says Lynch, “where wrist pins come loose and go through the cylinder wall.”
Not only has this device given JASPER a more accurate control of the heat on the connecting rods, it has also increased productivity. “The RF coil is very user-friendly,” says Lynch. “The Associate inserts the rod into the coil, then steps on a foot pedal to activate the coil and timing device. The Associate knows that in 13 seconds, they will assemble the piston and connecting rod together.”
Car Census Shows Vehicles Living Longer
A recent CNNMoney.com report states that vehicles are lasting longer than ever, according to new data from R.L. Polk and Company, a firm that provides vehicle population data for the auto industry.
The median age of passenger vehicles in the United States last year was nine years. “Light vehicles are on the road longer today than they have ever been,” said Dave Goebel, a consultant for Polk’s Aftermarket Solutions, in a company announcement. “As vehicle durability and technology continues to improve each year, we expect the trend of increased vehicle longevity to continue.”
Ten years ago, the average vehicle age was 7.5 years. In 2005, 34.8 percent of passenger vehicles on American roads were 11 years old or older, compared to 29.1 percent in 1996.
Last year, 4.3 percent of all passenger cars and light trucks were destroyed for scrap metal and parts. That matches the lowest scrappage rate ever recorded, a record set in 1949.
KS Buys Piston Maker Automotive News
KS Pistons, a division Kolbenschmidt Pierburg AG, plans to acquire the pistons operation of DESC Automotive Group. The pistons unit in Celaya, Mexico, called Pistones Moresa, has 200 workers and $15 million in yearly sales. The deal is expected to close in early 2006. Kolbenschmidt Pierburg, of Duesseldorf, supplies pistons, emission control products, oil and water pumps, engine blocks, manifolds and bearings.
Small Engine Manufacturers Support Use of Catalytic Converters
Letters to the U.S. Environmental Protection Agency (EPA) from Honda Motor Co., Kawasaki Motors Corp., Kohler Co. and Tecumseh Power Co., have stated support for an agency action that would add catalytic converters to engines for lawnmowers and other gardening equipment.
Requiring converters on small engines would bring EPA standard in line with a more restrictive California state regulations promulgated by the California Air Resources Board (CARB).
The companies also stated in their correspondence that they believe that the addition of catalytic converters could be accomplished with little or no reduction in public safety. This assertion directly conflicts with the position of Briggs & Stratton Company, which was made public in January. The Wisconsin engine company maintains that contrary to EPA finings, its testing indicates smaller emissions reductions and higher engine temperatures that could cause fires. EPA has been prevented, by language inserted into an agency appropriations measure, from proposing emissions controls for small engines until a study is completed on the safety of those controls.
ATK and Steve Schmidt Racing Engines Announce Partnership
ATK Performance Engines and Steve Schmidt Racing Engines have announced a new marketing partnership to distribute high performance engines worldwide.
ATK Performance engines are designed and custom built to meet the demands of everyday street use with the additional horsepower and torque required to satisfy the most discriminating enthusiast.
Steve Schmidt Racing is known for its expertise in building custom engines to fit the customer’s specific needs. The company will be helping ATK to design a range of performance engines.
News In Brief
Peterson Machine Tool, Council Grove, KS, has hired Dave Cox as its new National Sales Manager. With numerous years of experience in the engine rebuilding industry, Cox will be responsible for research and development, and training as well as continuing Peterson’s tradition of providing the best customer service and support in the industry.
Corteco has launched a new Web site designed to provide fast access to technical information. Catalogs can be viewed in PDF format and online in an interactive format. News and events, including motor sports and key trade shows, are easily accessed, along with current advertisements, company locations and related Web sites.
Jimmy Moss, a popular Sunnen salesman in North Carolina and South Carolina, died Feb. 6, 2005, after a six-month battle with cancer. Mr. Moss, 59, was with Sunnen for more than 21 years. He was an active fundraiser for the Multiple Sclerosis Society and other charities and was instrumental in the continuing success of the Sunnen/PRI Engine Charity Sweepstakes at the PRI Trade Show. Moss is survived by his wife Martha, daughter Christy and two granddaughters as well as his mother, four brothers and two sisters.
Goodson Shop Supplies has introduced a new Harley-specific catalog featuring 8 pages of just Harley related items, including AV&V valve guides, Viton valve seals, retainer kits, compression release valves and more. Engine builders can request catalogs via the Goodson Web site at www.goodson.com or by telephone: 1-800-533-8010 or 1-507-452-1830.
