Steve Rinaldo, Author at Engine Builder Magazine
Ensuring The Job’s Done Right, Steve Rinaldo

"Don’t blame me. It’s not my fault." How many timeshave you either heard or spoken those sentences when undertakingwork as either a service facility or automotive shop owner. Inmy more than 20 years associated with automobile manufacturerservice training, the question of how to ensure a job is donecorrectly, and whose responsibility it is to see