Kroyer Racing Engines is 2013 Performance Engine Builder of the Year
The staff of Engine Builder and a panel of industry professionals, including presenting sponsor Driven Racing Oil have selected Kroyer Racing Engines of Las Vegas as their choice for the “Performance Engine Builder of the Year” award for 2013. Kroyer Racing Engines’ partner, Kevin Kroyer has been involved in racing since he was a kid.
Executive Q&A: Max Dull, MAHLE Tool & Equipment Division
Max Dull joined MAHLE Clevite, Inc. in 2013 and serves as the general manager of the company’s newly formed division to address the tool and equipment industry. Through its RTI brand, the division develops and distributes automotive maintenance equipment including air conditioning service, fluid exchange and nitrogen tire inflation systems into the repair shop equipment
Tips to Keep the Shop Clean from Top to Bottom
To help engine and performance shops improve cleanliness and productivity, Cintas Corporation offers 10 tips for maintaining a clean shop environment. 1. Plan daily floor maintenance. Shop floor cleanliness is increasingly important as many technicians take customers into the service area to discuss their vehicle’s condition. To keep floors in the teardown/rebuilding area clean, develop
Executive Interview: WIX Filters’ Edward Covington and Mike Harvey
WIX Filters’ Edward Covington, vice president of quality assurance, and Mike Harvey, brand manager, discuss what constitutes “normal” driving, seasonal car care tips and how the iconic WIX brand will mark 75 years in 2014. Edward, how can shop owners and technicians properly match oil filters to driving conditions? There are more than four million
Improve Employee Performance By Setting, Tracking Goals
Improving employee performance is a critical issue that most shop owners struggle with on a daily basis. I’ve discovered that building and maintaining a strong team of high performers is an ongoing process that requires a range of strategies, from providing the proper training to offering opportunities for growth. Here’s a look at the methods
Avoid Customer Disservice at Your Shop
There’s a lot of talk about the importance of providing quality customer service and superior customer experiences to improve customer loyalty and sales. In fact, these topics are the primary elements of my training and consulting practice. On the flip side, there’s relatively little dialogue about the aspects that turn customers off, harm customer relationships
7 Common Small Business Tax Misperceptions
One of the biggest hurdles you’ll face in running your own business is staying on top of your numerous obligations to federal, state and local tax agencies. Tax codes seem to be in a constant state of flux making the Internal Revenue Code barely understandable to most people. The old legal saying that “ignorance of
What’s Your Exit Strategy?
I recently asked a friend in his late 50s about his plans for retirement. He told me he expected to die at his desk – and he was serious. He gave no thought to a time when he wouldn’t be in his business. Part of being a proactive business owner requires that you look a
Three Ways to Promote and Sell More Service Through Your Website
The U.S. economy continues to change, resulting in more consumers keeping their vehicles longer. Consumers are also becoming more proactive in the care and maintenance of their vehicles, which translates into more opportunities for you to sell parts, accessories and full services Here are three ways you can use your website to sell more service:
7 Tips On Delivering Extraordinary Service
Most shop owners will start pumping more money into their marketing campaigns when they are looking to increase their business. This can help bring new customers into your engine shop, which is certainly important, but the value of your new customers diminishes if you’re unable to keep them coming back. There will be no greater
It Only Takes A Moment To Destroy Your Reputation
You’ve worked hard to earn your business’ good name and the reputation you’ve built in your community. Word of mouth is one of your greatest referral sources. Whether you’ve been in business for months, years or decades, your reputation hangs in the balance. One scathing online review and your sterling reputation could be tarnished at
History in the Making: 1964 Shelby Cobra Daytona Coupe
I enjoy history. And I’m guessing that those in the engine performance and rebuilding industry like you have an affinity toward history as well. It could be why many of you are in the business of bringing back to life engines that have accumulated miles of roadway travel on family vacations, or set records on
