Economic Downturn Fuels Theft in Aftermarket
Unfortunately, bad economic times often translate into an increase in theft, robbery and fraud. When dishonest and desperate people need money, your customers’ vehicles are attractive targets. Thieves cruise automotive business lots looking for vehicle with aftermarket stereo systems, wheels and other add-ons that can be removed quickly and sold on the street for a
Fuel Situation Which Will Force Changes
By J.B. Edwards What will the automobile engine of tomorrow be like? Will it, five or ten years hence, be simply a refinement of today’s engine – a small improvement here, a slight modification there – or will it be an entirely different power unit? Today’s automobile engine, taking the field as a whole, seems
Managing Charges In Times of Great Change
What do you do when nothing seems familiar anymore? When everychallenge appears different and somehow inconsistent with anythingyou’ve ever seen before? It’s easy to say “Improvise. Adapt. Overcome.” But, this isn’t theMarine Corps. And, if that’s all you are doing, if everything you faceis an exception to the rule because none of the rules seem
The View From 37,000 Feet
I had just settled into my seat in what I thought was the “back” ofthe plane on my way to my second industry event in less than twomonths. They were boarding by groups from the back of the plane forwardand my group was called early, so I thought being in the back was apretty safe
Leverage Your Relationships
By Charlie Fewell When the economy is in the doldrums, as it is now, it is imperative that you focus your attention on your best customers. I know this seems odd. You’re thinking: surely now more than ever I need to find new customers and get my cash flow ticking over. Your analysis would not
10 Ideas to Improve Employee Retention
In research we’ve conducted on this subject, wefound that roughly one-third of shop owners are looking to hire a“qualified” technician. Once you find that coveted technician, you wantto have the right features in your shop to make him or her say, “Yes, Iwant to come work for you.” Now the new hire is an employee,
For JGR’s engine builder, it’s been really early to rise
"This was the worst offseason I personally have had in a long time,"Cronquist admitted. "Just because it was trying to get the pieces andthe parts and where they go and what they are, and a part number to gowith them … just so I can give to my guys [the JGR engine assemblers]what I need
O’Reilly Automotive CEO Greg Henslee Talks about the Recent Acquisition of CSK Auto
What made CSK an appealing acquisition for O’Reilly? What do you feel are CSK’s biggest assets? We have a history of successful acquisitions so we understand whattype of company makes the best fit for O’Reilly and how to integrateits people and processes into our company to make it stronger. Buildingupon the foundation of CSK’s strong
Hey, It
Wherever two or more shall gather… Somebody is bound to be too hot or too cold! It seems to be a fact of life, people can never agree about the temperature inside. This one says it’s too hot, while that one says it’s too cold. One thing we can all agree on is that we