RELATIONSHIPS – Saving them without a therapist
How’s your relationship? I hope things are good at home, but I was thinking about at the workplace. Merriam-Webster defines relationship as: “The way in which two or more people, groups, countries, etc., talk to, behave toward, and deal with each other.” Have you ever stopped to think about your relationships with your customers? How
New, Used or Rebuilt? – Where will you find the best next machine for your shop?
Most of you have only known me as the “Goodson Guy” for the last 21 years. But did you know I was also the Sales Manager for Winona Van Norman? Did you know I also worked the Southern California territory as an equipment rep for 5 years? During my time in the streets of Southern
V-Twin Validation – How a Harley Discussion Changed an Engine Builder’s Fortunes
What we will be covering here is a general overview of the most common practices and procedures we use in servicing and rebuilding Harley-Davidson engines and things that are unique to V-twin.
Dyno Decisions – Your Test Requirements Should Dictate Your Correct Dyno
Most engine builders either have an engine dyno or rent the use of an engine dyno at someone else’s facility. The purpose of running an engine on the dyno is primarily a way of “protecting the investment.” This not only insures the workmanship of the engine builder but also the interest of the customer.
What Is Your Roadmap To Profitability?
Your roadmap begins with collecting all the labor dollars for your technicians’ time. Through measuring and managing, you can determine whether or not you are collecting all the labor dollars that are available to you, or if you are leaving money on the table. Once you start measuring a few important metrics, especially effective labor
