Over the last 15 years, since Terry Keller started helping shop owners in 1999, he has seen every pay plan known to man. He’s heard every possible variation of the same question: “How can I pay my team in a way that motivates them without eating all of my profits?” If that sounds familiar, you can rest assured that you’re not alone.
Before I dig into an article about how to work on your business instead of in it, I’d like to share a story with you. Once upon a time, my accountant had to prepare 102 W2s in a single year for my shop. We had so much turnover, dealt with so much chaos and were